How to send a follow-up email via Shopify Email Automation?
Do you want to trigger a "Welcome new subscriber" automation in Shopify Email app after form submission? Not a problem. Just follow the steps below.
1. Pause "Campaign follow-up emails"
- Open your campaign for editing in 1ClickPopup.
- Click the Edit campaign button.
- Select the Settings tab, then scroll down to the Campaign follow-up emails section.
- Make sure that both follow-up emails are set to Paused.
- Click Save, if needed.

2. Create new marketing automation
- Open the Shopify admin.
- Select Marketing from the left-hand menu, then click Automations.
- Click the View templates button.
- Click the Create custom automation button.

3. Setup filtering conditions
- Click Select a trigger.
- Choose 1ClickPopup and select New contact added in the automation builder.
- Click the "+" icon and select Condition.

- Click Add a variable and select campaignName.

- Enter your popup name into the CampaignName field and set the Condition to True.

4. Add an action to your automation
- Select Action from the workflow.

- Select Send marketing email.

- Click Select template and customize the email template as needed.

- Click Set to active.

All done!
Your Welcome New Subscriber automation should now look like the example below.

Updated on: 07/01/2026
Thank you!
